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How to Clean Install Windows Apex Server Software

Clean Install of Windows Apex Server Software

This article will guide you through performing a clean install of the Apex Server Software on Windows-based recorders.

Reasons why you might need to clean install:

  • Corrupt configuration
  • Forgotten password
  • Apex Server Software no longer loads


  1. Uninstall Apex Server/NVR Server from Control Panel. 


  1. Open File Explorer and type %programdata% into the address bar. 


3. Open the OpenEye/DVR Support Center folder. 

4. Delete or rename the Apex Server/NVR Service folder. 


5. Then reinstall Apex Server Software.



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