Updating the Firmware on the OE-C9912M20 Multisensor Camera
Update the Firmware
- Download the firmware update from the product page or Product Support Downloads page on openeye.net.
- Connect to the camera using Camera Link.
- Go to Setup > System > Maintenance.
- Under Firmware Update, click Choose a file and navigate to the firmware file you downloaded in Step 1.
- Click Upload and then click OK to confirm that you want to upgrade the software.
- The firmware update will take several minutes to complete.
Complete a Partial Camera Reset
- Enter the camera credentials to log in.
- Go to Setup > System > Maintenance.
- Under Firmware Update, click Reset to Default and then click OK to confirm that you want to reset the camera.
NOTE: The camera password and network settings will remain unchanged. All other camera settings will be reset to factory default settings.