Past OpenEye Tech Sessions

OpenEye's New Multisensor Camera 

March 28th, 2023 

Join the OpenEye team to get a sneak preview of OpenEye’s powerful Multisensor Camera, the OE-C9912M20.

Connect with our team to:
•See this feature packed device and learn about its key benefits.
•Learn about the unique licensing structure related to this device.

Return Merchandise Authorization 

February 28th, 2023

Join the OpenEye team to learn about our Return Merchandise Authorization portal and best practices. Plus, get your questions answered live by our knowledgeable team!

During the session, you’ll:
* Learn the steps to take when a piece of equipment isn’t functioning.
* Discover how to initiate an RMA through the RMA portal.
* Understand the steps necessary to successfully complete the RMA process.

OpenEye's New Hardware and Features Update

January 31st, 2023

Join us to learn about OpenEye's latest hardware and features coming to general release. We're going to highlight and share information on our new turret camera as well as features from Apex 2.5 and 2.6.

·Our popular 4MP outdoor IP turret camera is now available in black allowing for concealment in low light environments.

·New features available in Apex 2.5 and 2.6. Including CSV import, OWS Console Spot Monitor, Axis 2-way audio, Virtual Keyboard, and Smart Motion.

Cloud Based Web Client 

January 10th, 2023

Introducing the OpenEye Web Services (OWS) next-generation, cloud-based web client delivering a completely new live and playback experience in the OWS Cloud Portal. The cloud client gives users a more feature-rich interface with multi-site video support, new event search types, and advanced layout and event data viewing options.

In this Tech Session, you'll:

• Learn how the Cloud Web Client makes multi-site monitoring easier than ever
• Discover how the Cloud Web Client can increase operational efficiency
• Understand how teams will be able to leverage more actionable intelligence

Channel Partner User Management in OWS 

December 7th, 2022

OWS simplifies user management and permissions by moving them to the cloud. This includes managing Channel Partner Users within your team. User groups allow you to align permissions to your company's operations. Changes are instantly pushed to all users and associated devices, significantly reducing the burden on IT and operations.

In this Tech Session, you'll:

• Effortlessly create user groups to fit all your operational needs.
• Learn how to configure user permissions.
• Discover best practices for setting up users and user groups.

Video Export and Sharing in OWS

November 18th, 2022

OpenEye Web Services streamlines the export and sharing of video clips by moving the entire process to the cloud, making it faster and more secure than using physical media. Online clip sharing generates significant time savings for organizations that regularly export and share video events with coworkers, law enforcement or insurance.

In this Tech Session, you'll:

• Understand the different ways to export video, whether to the cloud or locally
• View how easy it is to share video clips securely both internally and externally
• Learn about some of the recent improvements to OWS Video Clips

Thumbnail Reports in OWS

October 27th, 2022

Efficiently monitor locations by displaying images from one or more cameras and recorders at predefined times or days. Completely customizable, you can configure layered filters within the Thumbnail Report to display images by different days or times, and cameras or recorders, allowing you to check in on important areas and quickly spot operational or service issues.

In this Tech Session, you'll:

• See how Thumbnail Reports provide actionable intelligence for your business 
• Understand how to customize and configure Thumbnail Reports
• Discover best practices when sharing reports with users and user groups

Analytics Enabled Smart Motion

September 28th, 2022

Using analytics to detect motion patterns associated with persons and vehicles, Smart Motion ignores reflections, shadows, trees and other objects in the environment which cause false motion events. Best of all, Smart Motion is enabled on the recorder and therefore will work with existing cameras, eliminating the need for a costly camera upgrade.

In this Tech Session, you'll:

• See how to reduce false motion alerts and increase days of recorded video with analytics-enabled Smart Motion 
• Understand how to configure and enable Smart Motion for your system
• Discover best practices for recording motion events 

Linked Camera Viewing in Command Station Desktop Client

August 24th, 2022

Linked camera viewing is a highly intuitive feature that allows users to easily and quickly track individuals or incidents by clicking on the screen in the direction a person is traveling. Available in both live view and search in Command Station, Linked camera viewing is one of the many active monitoring features available in the OWS desktop client.

In this Tech Session, you'll:

• Learn about Linked Camera Viewing and other active monitoring features in Command Station Desktop Client
• Understand how to configure Linked Camera Viewing for your system
• Discover more new features and improvements within the Command Station Desktop Client

POS Connect in OpenEye Web Services

July 27th, 2022

Point-of Sale (POS) Connect gives businesses of all types a more complete picture of their operations and sales by marrying transactional data from their point-of-sale system with OpenEye video.

In this Tech Session, you'll:

• Learn about POS Connect benefits and features
• Discover OWS integrations with local and cloud-based POS solutions
• Experience a live demo of POS Connect in OWS

OpenEye Analytics-enabled Camera Line

June 23rd, 2022

The OpenEye family of analytics-enabled cameras are capable of detecting person, vehicle and line-crossing video events. Available in multiple form factors and resolutions, the AI-equipped cameras combine the analytics capabilities with OpenEye Web Services (OWS) to receive real-time alerts and streamline video event search. Learn more here.

We'll be covering:

• An introduction and overview of the Analytics-enabled Camera Line
• How to enable and configure the cameras in OWS, and
• Real-time alerts of analytics events.

Partner Tools in OpenEye Web Services

May 25th, 2022

Partner Tools in OWS is the first in a new training series from OpenEye. We'll be sharing new products and features, as well as OWS best practices, with our partners and customers. 

This month, we'll be showcasing:

• the new System Design Tool, 
• Order and Shipping Report,
• as well as the OpenEye Training Portal.