Why is the Light on the Front Panel on my Recorder Red?
Understanding the front panel light on OpenEye recorders
White - The recorder is running normally.
Red - The recorder is experiencing a critical error.
What does it mean if the front panel is red?
If the recorder can boot
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The LED cable could be damaged.
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LEDs are going bad.
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CMOS battery is bad.
If the recorder cannot boot
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The issue could be the motherboard.
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The recorder is stuck in the bootup process.
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CMOS battery is bad.
What to do if the front panel is red?
Replace the CMOS battery. How to Replace a CMOS Battery
If you are not comfortable with replacing the CMOS battery, or if there is other hardware fault, a repair RMA can be setup. RMA Billing, Types, and Processing Portal