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OpenEye Knowledge Base

Important Safeguards for Cameras

Important Safeguards

Read Instructions
Read all of the safety and operating instructions before using the product.

Retain Instructions
Save these instructions for future reference.

Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty.

Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting device recommended by the manufacturer or sold with the product. To insure proper mounting, follow the manufacturer's instructions and use only mounting accessories recommended by manufacturer.

Power source
This product should be operated only from the type of power source indicated on the marking label.



Before using, make sure power supply and others are properly connected.

While operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and then contact your local dealer.


Do not disassemble or tamper with parts inside the camera.

Do not drop or subject the camera to shock and vibration as this can damage camera.

Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the image quality of your camera.  Do not use strong or abrasive detergents when cleaning the camera body.  Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

Installation and Storage

Do not install the camera in areas of extreme temperatures.

Avoid installing in humid or dusty places.

Avoid installing in places where radiation is present.

Avoid installing in places where there are strong magnetic fields and electric signals.

Avoid installing in places where the camera would be subject to strong vibrations.

Never face the camera toward the sun.  Do not aim at bright objects. Whether the camera is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and damaged.


If the video image becomes blurry or smudged in areas, it may be because the lens cover requires cleaning.

To clean a lens cover:

  • Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.

To clean a dome cover:

  • Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
  • Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
    • Important: Failure to use the recommended cleaning materials may result in a damaged or scratched lens cover. A damaged lens cover may negatively impact image quality and cause unwanted IR light reflecting into the lens.

To clean the camera body:

  • Use a dry or lightly dampened cloth to clean the camera body.
  • Do not use strong or abrasive detergents.

This device complies with Part 15 of the FCC Rules.  Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.






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