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OpenEye Knowledge Base

OWS Alerts and 3rd Party Integrations

Video Loss Alerts

If multiple cameras report video loss but not all of them come back online the OWS Alert will remain active/open for review. If any of the online cameras fall offline again, that change is captured in the open active alert. OWS Notifications will be sent out each time that status is changed, but this will not send additional events to 3rd Party Integration event feeds.

The Video Loss Alert will remain active until all cameras return online or the Alert is manually closed/reset. Once the alert is closed, a new alert can be generated and will send an event to the 3rd Party Integration.

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