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Immix Integration Instructions

  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create a New Alert Rule popup.png

  1. Click Next.

Next Button.png

  1. Name the alert and give it a Description as desired.

Alert Name and Description.png

  1. Click Create.

Create button.png

  1. Choose Immix and click Next.

Immix Add Integration.png

  1. The Immix Integration will be added to the Manage Integrations list.

Immix Integration Added.png

  1. Click Edit to enable or disable the Immix Integration in General Settings.

Immix Enable Integration.png

  1. Enter the Immix Alert Feed URL.
  2. Enter the IP Address or Domain Name and Port of the Immix Server in Alert Feed. To define the SMTP port, type a colon after the IP and enter the port.

Immix Alert Feed.png

NOTE: If you enter an IP address, without defining the port the system will default to port 25.

  1. Click Save.
  2. Under Management > Recorders > Recorders, find the recorder and click Edit.

Immix Online Recorder.png

  1. Click General Info.
  2. Enter the Identifier from the Summary page in your Immix Details page into the Immix Integration ID.

Immix SureView Integration ID.png

NOTE: Do not include the S. if the Identifier is S27, you should enter 27.

NOTE: The Device ID on the General Info page is needed for the IP/Host field in Immix. The Device ID is located in 3 places:

i. Management > Recorders > General Info

ii. Reports > Inventory Report > Last Column (lists Device ID of multiple recorders)

iii. Connected Recorder > Settings > Web Services

  1. Choose the recorder that will be sending the alerts to Immix and click the Connect button.

Immix Web Connect.png

  1. Once connected to the recorder, click the Settings gear in the upper right. Options Gear.png

Immix Viewing Panes.png

Acquire OpenEye Camera IDs

From the Cameras Settings Page, select a camera. You’ll see the Integration ID listed. These are the values you need to use in the Input field in the Cameras menu in Immix.

Immix Cameras List.png

Immix Driveway Camera View.png

Add Device to Immix

To add a system to Immix, add the system as a device using the Device ID from Apex.
For OWS to send events to Immix, add two additional devices to act as a white list. These addresses are:

  • 35.161.9.12
  • 52.32.142.201

Immix Test Account.png

  1. In Immix, click Setup.
  2. Click Add a Site.

Immix Add a Site.png

  1. Choose a parent site.

Immix Add a New Site.png

  1. Enter any information desired.
  2. Click Next and advance through the Logo and Notes page.
  3. In Device Type Filter, click Show All.
  4. Click Device Type drop down.
  5. Click OpenEye OWS.
  6. Enter a title into Title field.
  7. Enter the Device ID from the recorder.
  8. Enter the Username and Password for your OWS user account.
  9. Enter the number of cameras on the system (this can be changed later).

Immix Device Details.png

  1. Repeat previous steps to white list address 1:
  • 35.161.9.12

Immix Device Type.png

  1. Repeat previous steps to white list address 2:
  • 35.161.9.12

NOTE: No Username or Password are needed.

NOTE: Number of cameras is not needed.

Creating Alerts in OWS
  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create a New Alert Rule popup.png

  1. Click Next.

Next Button.png

  1. Name the alert and give it a Description as desired.

Alert Name and Description.png

  1. Click Create.

Create button.png

  1. Click Edit Button.png on the created rule in the Alert Rules list.
  2. Check Send to Immix.

Immix Alert Rule Send to Immix.png

For more information on configuring alerts, see Alert Types.

Creating Alarms in Immix
  1. Access the Edit Devices menu in Immix.
  2. Click Setup.
  3. Click Edit Sites.
  4. Click the site.
  5. Click Manage Devices and Alarms.

Immix Device Name.png

  1. Click Alarms.
  2. Click Add an Alarm.

Immix Current Alarms.png

  1. Click Select Device drop down and click desired device.
  2. Click Alarm type drop down menu and click desired Alarm type. See Immix Supported Event Types when identifying events in the Immix dropdown with OWS events.    

NOTE: If selecting an alarm that has both an On and Off type, you should create an alarm for both events. An alert in OWS that is sent to Immix without a corresponding Immix Alarm will show as a System Event.

  1. Click Input field and enter camera ID of desired camera.
  2. Click Priority field and enter a priority level (numerical value only).
  3. Click Title field and enter desired title.
  4. Set other options if desired and click Done.

Immix Alarm Details.png

  1. Click Add an Alarm Action.

Immix Camera 1 Motion.png

  1. Click Action drop down and select a desired action. 
  2. If Action is Record Camera, Click Camera drop down and select desired camera.

NOTE: Each action has corresponding settings. Set them as desired.

  1. If Pre-Motion recording is desired, click Record pre-alarm footage box.
  2. Click Number of seconds field and enter an amount of time to record after alarm is triggered.
  3. Click Done.

Immix Alarm Action Details.png

Configuring Pre-Alarm in Immix
  1. Click on Alarms and click on Actions.

Immix Alarms Actions.png

  1. Click on Add Alarm Action.

Immix 2N Motion On.png

  1. Set Action to Record Camera.
  2. Check box for Record pre-alarm footage.
  3. Set Number of seconds to at least 7 seconds.

Immix Record Camera.png

NOTE: Immix video will begin 7 seconds prior to the triggering event, so you will want to set the number of seconds of pre-alarm recording to 7 seconds.

Configuring Event Type in Immix

When OWS is configured to send alerts on Motion; it sends an alert both on Motion On and Motion Off.
In order to save on storage space, you will want to configure a Motion Off event in Immix for every Motion On event, and set the Motion Off event to Auto Handle.

  1. In your Immix account, under System > Event Type Configuration, select OpenEye OWS.
  2. Then select the Auto Handle check box under Motion Off. This will set newly created Motion Off events to automatically clear themselves.

Immix Event Type Configuration.png

Set Record Mode for Immix in OWS

For Immix compatibility, you should configure camera for Continuous + Motion recording in Apex.

  1. In Apex, access the Setup menu and select Cameras, then select the camera being used for Immix events.

Cameras Setup Cameras List.png

  1. Select the Live / Recording tab and then select the radio button for Continuous + Motion.

Cameras Setup Live Recording tab.png

NOTE: In some cases, slow internet connections can cause Immix to be unable to connect to OWS. If this happens, disable Peer to Peer in OWS.

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